ATTACHMENT 3.11.2 [Contract between CMH and Michigan Dept. of
Community Health.]
INCLUSION
BEST PRACTICE GUIDELINE
I. Summary
This guideline establishes policy and standards to be
incorporated into the design and delivery of all public mental
health services. Its purpose is to foster the inclusion and
community integration of recipients of mental health service.
II. APPLICATION
A. Psychiatric hospitals operated by the Michigan Department
of Community Health (MDCH).
B. Regional centers for developmental disabilities and
community placement agencies operated by the MDCH.
C. Children’s psychiatric hospitals operated by MDCH.
D. Special facilities operated by MDCH.
E. Community Mental Health Service Programs (CMHSPs) as
specified in their master contract with MDCH.
III. POLICY
It is the policy of the department to support inclusion of
all recipients of public mental health services.
No matter where people live or what they do, all community
members are entitled to fully exercise and enjoy the human,
constitutional and civil rights which collectively are held in
common. These rights are not conditional or situational; they
are constant throughout our lives. Ideally they are also
unaffected if a member receives services or supports from the
public mental health system for a day, or over a lifetime. In
addition, by virtue of an individual’s membership in his or
her community, he or she is entitled to fully share in all of
the privileges and resources that the community has to offer.
IV. DEFINITIONS
Community: refers to both society in general, and the
distinct cities, villages, townships and neighborhoods where
people, under a local government structure, come together and
establish a common identity, develop shared interests and share
resources.
Inclusion: means recognizing and accepting people with
mental health needs as valued members of their community.
Integration: means enabling mental health service
recipients to become, or continue to be, participants and
integral members of their community.
Normalization: means rendering services in an environment
and under conditions that are culturally normative. This
approach not only maximizes an individual’s opportunities to
learn, grow and funciton within generally accepted patterns of
human behavior but it also serves to mitigate social stigma and
foster inclusion.
Self-determination: means the right of a recipient to
exercise his or her own free will in deciding to accept or
reject, in whole or in part, the services which are being
offered. Individuals can not develop a sense of dignity unless
they are afforded the freedom and respect that comes from
exercising opportunities for self-determination.
Self-representation: means encouraging recipients,
including those who have guardians or employ the services of
advocates, to express their own point of view and have input
regarding the services that are being planned or provided by the
RMHA.
V. STANDARDS
A. Responsible Mental Health Agencies (RMHAs) shall design
their programs and services to be congruent with the norms of
their community.
This includes giving first consideration to using a community’s
established conventional resources before attempting to develop
new ones that exclusively or predominantly serve only mental
health recipients.
Some of the resources which can be used to foster inclusion,
integration and acceptance include the use of the community’s
public transportation services, leisure and recreational
facilities, general health care services, employment
opportunities (real work for real pay), and traditional housing
resources.
B. RMHA’s shall organizationally promote inclusion by
establishing internal mechanisms that:
- Assure all recipients of mental health services will be
treated with dignity and respect.
- Assure all recipients, including those who have advocates
or guardians, have genuine opportunities for consumer choice
and self-representation.
- Provide for a review of recipient outcomes.
- Provide opportunities for representation and membership on
planning committees, work groups, and agency service
evaluation committees.
- Invite and encourage recipient participation in sponsored
events and activities of their choice.
C. RMHAs shall establish policies and procedures that support
the principle of normalization through delivery of clinical
services and supports that:
- Address the social, chronological, cultural, and ethnic
aspects of services and outcomes of treatment.
- Help recipients gain social integration skills and become
more self reliant.
- Encourage and assist adult recipients to obtain and
maintain integrated, remunerative employment in the labor
market(s) of their communities, irrespective of their
disabilities. Such assistance may include but is not limited
to helping them develop relationships with co-workers both
at work and in non-work situations. It also includes making
use of assistive technology to obtain or maintain
employment.
- Assist adult recipients to obtain/maintain permanent,
individual housing integrated in residential neighborhoods.
- Help families develop and utilize both informal
interpersonal and community based networks of supports and
resources.
- Provide children with treatment services which preserve,
support and, in some instances, create by means of adoption,
a permanent, stable family.
D. RMHAs shall establish procedures and mechanisms to provide
recipients with the information and counsel they need to make
informed treatment choices. This includes helping recipients
examine and weigh their treatment and support options, financial
resources, housing options, education and employment options.
In some instances, this may also include helping recipients:
- Learn how to make their own decisions and take
responsibility for them.
- Understand his or her social obligations.
VI. REFERENCES AND LEGAL AUTHORITY
MCL 330.116, et. seq.
MCL 330.1704, et. seq.
[Return to the Best Practice Guidelines index, click on BPG.]
[How to get what you need from CMH, click on HOW.]
[Medicaid Manual Chapter III, click on MANUAL.]
[My essay on how to live independently, click on INDEPENDENT.]